| If so, you've no doubt run into the gamut of | | | | are a deep red. |
| customers. Those who are wonderfully generous, | | | | Also, some sellers are masters at putting up detail |
| leave sincere, appreciative feedback and pay your | | | | shots. These are great. They really let you get up |
| fees (no griping) quickly. Most I've dealt with are in | | | | close to a painting to see the texture, strokes, |
| this crowd (Thank God). Then there are the "others." | | | | colors, etc. It's almost like you're at the gallery and |
| Every once in awhile you get someone who doesn't | | | | standing inches away--if they're good shots. Up-close |
| think the green is as blue as it appeared in your listing. | | | | shots are easy to be blurry. Make them crisp and |
| It's too yellow. Instead of writing to express this | | | | clear. Some sellers don't bother with these detail |
| upon receipt of the painting, they leave less than | | | | shots. Some don't need them (they sell tons without |
| happy feedback. Too late to do anything about it | | | | the effort). Some could use them. I look at their art |
| now, isn't it? | | | | and have questions. If I have questions, likely others |
| Any experienced eBay seller knows that once | | | | do, too. |
| feedback is left, that's all she wrote. The fat lady | | | | Keep your shipping reasonable. Add a few dollars to |
| done sung. It's over. There's no going back to change | | | | pay for your packaging (after all, you should be using |
| things once those words have seen the light of day | | | | good boxes, bubble/foam wrap, lots of tape, labels, |
| on your computer screen. eBay doesn't like to | | | | notecards, etc.) Be sure to cover your costs, add a |
| change the feedback. Less-than-stellar feedback is | | | | bit and keep it as low as possible. Sellers who list art |
| horrible--especially when you've really gone out of | | | | for .99 and shipping for 59.00 (in country) are obvious |
| your way to make the transaction as nice as | | | | and inappropriate (in my opinion). On the other hand, |
| possible. The only way to deal with it, is to ask for | | | | buyers be ready to pay for shipping. $5.00 will NOT |
| positive or pleasant feedback. Let your customer | | | | cover it for a canvas of any size at all. This is original |
| know that if there is ANY problem, they should | | | | art. It's irreplaceable. It should be shipped as such. |
| contact you immediately so it can be fixed BEFORE | | | | Don't get too Photoshop-happy either. Take the best |
| feedback is given. | | | | possible pics upfront and then clean them up a bit |
| Selling art online is somewhat difficult. It's not always | | | | with Photoshop. Don't make them appear different |
| possible to show your art in the best way possible. | | | | than they do in real life. That will make for a |
| Perhaps your photos don't quite show it as it is. | | | | disappointed buyer. |
| Perhaps the monitors read the colors differently. | | | | Be polite, sincere and happy (aren't you?) with your |
| Perhaps the texture, metallic, whatever doesn't quite | | | | buyer. The experienced art collector on eBay will |
| come across. | | | | likely deal with all levels of artists and thus |
| I find putting a slight word description in my listings | | | | artists-as-business people. Be as professional as |
| helps. If anyone has a question (It looks like it has a | | | | possible. A new collector or once-in-a-life-time art |
| lot of texture, but does it really?) I can quell the | | | | buyer won't know the difference, but that is no |
| concern. I don't elaborate, I just give the facts | | | | excuse. You don't know who you are dealing with |
| (Sightly textured with lots of blues, greens and | | | | either so treat every customer as they could be |
| yellow with a touch of deep red.) That way anyone | | | | your return collector with lots of word-of-mouth |
| thinking the touches were brown, now know they | | | | business to send your way! |